June, 2010
Maine & Company
"PlumChoice, the nation's leading remote technical services provider, announces a new training program with the Maine Community College System."
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June, 2010
Mainebiz
"Massachusetts-based tech support company PlumChoice has experienced some rapid growth as of late. The company recently announced plans to hire 350 people in Maine, after opening an office in Scarborough last October that employs more than 100."
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June, 2010
Vertical Systems Reseller
"Anyone who has ever experienced remote PC support at home knows how convenient it is. Allowing a qualified technician at the other end of the phone take control of your mouse and keyboard via the Web, with permission, to fix a problem, is faster and more practical than either onsite or "tech-dictated" alternatives."
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April, 2010
Internet Telephony
"This new breed of customer service/tech support center uses live chat, remote computer support, innovative tools, and online knowledge bases to deliver fast, competent and customer-friendly solutions."
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April, 2010
Smart Business
"Ted Werth got frustrated trying to solve his father’s technology problems in Washington, D.C., over the phone from Boston. So he started PlumChoice Online PC Services Inc. in 2001 to provide 24-7 remote repair and support for digital devices."
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December 9, 2009
The Boston Globe
"Ted Werth, founder, president, and chief executive of PlumChoice, said in a statement: 'It is a major achievement to raise debt financing in such a difficult lending environment. Our success is directly related to the strength of our business model, the technology platform we have developed to deliver it, and the caliber of the clients that use our services.'"
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October 21, 2009
Working Mother
"At PlumChoice.com you can sign on to receive unlimited online support from a certified technician for $25 a month. They'll remotely take over your computer-or other electronic device that you're having trouble with-and diagnosis and repair the problem. The service is available 24 hours a day, 7 days a week, so you can either sit in front of your computer and watch him fix the problem right before your eyes, or go put the kids to bed and come back to find your notes have been rescued from the darkness of cyberspace."
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October 14, 2009
WBZ-TV (CBS Boston)
"PlumChoice says its new two-story office building in Scarborough represents its first offices outside of Billerica, Mass., where the company is based. The Scarborough center is the first of a planned series of regional offices being established by PlumChoice to meet growing demand."
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September 8, 2009
Boston.com
"PlumChoice, a Billerica company that provides online repair and assistance for digital devices ranging from personal computers to smartphones, announced the completion of a $14.7 million round of funding."
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June 17, 2009
Network World
"PlumChoice can remotely troubleshoot and train users on Macs as well as PCs."
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June 5, 2009
appletell
"Service providers, OEMs and retailers can partner with PlumChoice to provide Mac-related premium technical service on a white label basis, providing round-the-clock remote support on demand for Mac owners." Read the story >

June 4, 2009
Macsimum News
PlumChoice expands 24x7 online Mac services

May 8, 2009
ChannelPro
PlumChoice Enables VARs to Brand Remote Tech Support

April 24, 2009
www.iMommies.com
PlumChoice Giveaway: Make Technology Work For YOU!

April 11, 2009
She Scribes
PlumChoice for Tech Support

March 2, 2009
ChannelWeb
PlumChoice Taps Intel vPro To Deliver Remote Services

February 20, 2009
Processor
Improving Connections From The Road

February 13, 2009
PCMag.com
Intel's Remote PC Assist Tech Turns On Soon

January 29, 2009
eChannel Line News
PlumChoice to offer white-labeled SafeLink to Intel channel

January 21, 2009
SmartMoney.com
5 Ways to Get Gadget Help Cheap

January 16, 2009
Into Tomorrow with Dave Graveline
Video: CES 2009: Intel and Plumchoice

January 9, 2009
bnetTV.com
Video: Interview with Ted Werth, CEO of PlumChoice

January 9, 2009
Digital Times
PlumChoice Online PC Service Rocks! (PDF)

January 9, 2009
The Photo Gurus
Audio: Live from CES - Latest Photo News and Technology

January 9, 2009
TMCnet
PlumChoice Intros Turnkey Service with Intel Remote PC Assist Technology

January 9, 2009
TMCnet
PlumChoice Launches On-Screen Alert for PCs

January 8, 2009
The Centre Daily Times
PlumChoice Introduces On-Screen Alert System for Critical PC Problems, Reducing Returns for OEMs & Helping Consumers Prevent Emergencies

December 25, 2008
Boston.com
Help really is available, even today

December 5, 2008
Edge
EDGE Holiday Gift Guide :: Dads

December 5, 2008
Processor
Staying Connected: Managing Branch Offices Is Easier Than Ever, But There Are Still Issues To Overcome

November 27, 2008
PC Magazine
PCMag.com's Ultimate Bargain Hunt: Remote Tech Support Service

November 24, 2008
Examiner.com Boston
PlumChoice offers free first month of tech support

November 20, 2008
Time Out Chicago
Holiday gift guide 2008: Tech support

November 3, 2008
Fast Company
PlumChoice: Leveling Up on Remote Tech Support

October 20, 2008
Forbes.com
PlumChoice Extends SAFElink Platform for Technology Service Providers, Adding Proactive 'AlertMe' Feature for Remote Tech Support

October 17, 2008
MMISchools.com
PlumChoice Offers 24x7 Remote Computer Service Through Partnership Programs for Schools and Universities

October 2, 2008
Scholastic
Tech Tools: HELP!

September 23, 2008
Smallbiztechnology.com
Stop Living With Your Technology Ailments

September 17, 2008
TechNewsWorld
When Your PC's Ailin', Who Ya Gonna Call?

September 5, 2008
Processor
Consumer Devices In The SME: IT Needs To Hone Purchasing & Support Strategies For These Tools

September 5, 2008
American Express: Open Forum
A Technology Wish List

August 26, 2008
eSchool News
PlumChoice Expedites PC Fixes with 24x7 Remote Computer Service, Offering Special Partnership Programs for Schools & Universities

August 21, 2008
PC World
Outside Help, Inside Connections

August 19, 2008
CNBC Power Lunch
PlumChoice was featured during CNBC's national segment "Power Lunch: 1 Good Idea"

August 1, 2008
Internet Retailer
Multi-channel electronics retailer Circuit City Stores Inc. has reduced returns with the help of web-based tech support from PlumChoice. (PDF)

July 26, 2008
MacNN
PlumChoice adds remote support for Macs, iPods

July 25, 2008
Applelinks
PlumChoice Expands Remote Support Services to Macs, iPhones & iPods

July 24, 2008
MacsimumNews
PlumChoice offers extended remote tech support for Macs by Dennis Sellers

July 22, 2008
PC Magazine
The Best Online Tech Support Services By Michael Muchmore

July 10, 2008
Processor

June 30, 2008
Bloomberg Radio
Tech Support Minus the Frustration

June 26, 2008
Windows Mobile Connection
PlumChoice Adds Remote Setup & Training for Smartphones

June 24, 2008
Mobile Burn
PlumChoice Adds Remote Setup & Training for Smartphones, Reducing Startup Time for New Handhelds from Hours to Minutes by Michelle Ruhfass

June 20, 2008
FOX Business News
PlumChoice was featured during FOX's national segment "Beyond the Cubicle."

May 19, 2008
IDC
IDC selects PlumChoice Online PC Services to populate it's Technology Enablement Index

May 12, 2008
ABC's "Ahead of the Curve"
PlumChoice was featured during ABC's national segment "Ahead of the Curve."

May 12, 2008
The Washington Times

May 5, 2008
NBC Baltimore
PlumChoice was featured during NBC Baltimore's 6AM news hour

May 5, 2008
TWICE
PlumChoice Intros 'First' Turnkey Remote Tech Support With SafeLink

April 29, 2008
VentureBeat
"Remote tech support company PlumChoice has raised an additional $2.8 million to complete its third funding round at a total of $8 million." (PDF)

April 29, 2008
Dow Jones VentureWire
"Just months after closing a $4.8 million Series B round, PlumChoice Online PC Services Inc., a providerof remote computer and electronic support for consumers and small businesses, has raised $2.8 million in new capital." (PDF)

April 28, 2008
Boston Business Journal
"PlumChoice has closed a $2.8 million funding round from Edison Venture Fund, Comerica Bank and select members of management, the company announced Tuesday." (PDF)

April 24, 2008
bMighty.com
McAfee And PlumChoice DoubleTeam For Remote Business Tech Services

March 15, 2008
NBC Chicago
Fred King interviewed during NBC Chicago's PlumChoice segment

January 16, 2008
Computer Reseller News
20 CES Products We Love Right Now

January 15, 2008
TheTechGap.com
She Stuck in Her Thumb and Pulled Out a PlumChoice!

December 1, 2007
O, The Oprah Magazine
Help is on the Way - PlumChoice Tech Support (PDF)

November 28, 2007
PC Magazine - Editors' Choice
Online Computer Repair - firedog/PlumChoice Review (PDF) By Michael Muchmore

October 22, 2007
The Christian Science Monitor
OutSourcing Comes Home By Marilyn Gardner

October 18, 2007
Laptop Magazine
Rating the Online Tech-Support Services By Mike Spitalieri

October 2, 2007
The Wall Street Journal
Remote Computer Help By Nancy Matsumoto

August 27, 2007
The Motley Fool
Free towing for your computer? By Tim Beyers

July 12, 2007
Small Business Computing
Remote Tech Support: The Power Behind the Scenes By Gerry Blackwell

May 25, 2007
The Courier News
Finding the best computer support By the Editors of Consumer Reports

April 26, 2007
The Dallas Morning News
Services fix PCs from afar By Andrew D. Smith

April 23, 2007
MercuryNews.com (The Mercury News)
Tech Talk: Remote Diagnostic Services Make Tech Support Less Hellish By Dean Takahashi

April 10, 2007
USA Today
Computer glitches can often be fixed from afar By Gary Stoller

November 21, 2006
Good Morning America, ABC News
Talk Tech By Tory Johnson

October 6, 2006
Yahoo! Finance
Remote Services Leader PlumChoice Offfers Perspective on Geek Squad Entrance Into Remote Arena

September 29, 2006
Small Business Resource
Survey: Tech Support Services
This six-page report guides you as you choose among the major companies offering on-site and remote tech support services

August 19, 2006
The Record
When in public, practice safe hot-spotting By Abigail Leichman

July 15, 2006
The Grand Rapids Press
Go small for tech support, Consumer Reports

June 23, 2006
Citrix | Case Study
PlumChoice: Offers Online PC Services for Consumers and Businesses (pdf)

June 5, 2006
The Canberra Times
Trial software tests users' patience

June 4, 2006
Pittsburgh Post-Gazette
FREE TECH SUPPORT SORELY LACKING, CONSUMER REPORTS

June 2, 2006
ZDNet
Dell hooks up PC customers with online support by Tom Krazit, CNET News.com

June Issue, 2006
Consumer Reports
Easy PC Fixes by Paul Reynolds

May 31, 2006
CNET News.com
Trial software trying PC users' patience

May 9, 2006
CNN
Consumer Reports article

May 9, 2006
WNBC
Tech Support: A Contradiction in Terms? by Paul Reynolds, Consumer Reports

May 2, 2006
USA Today
Web crooks getting quicker and Protecting your PC by Byron Acohido

May 1, 2006
DIRECT
A New IT Choice By Fred Morath

April 19, 2006
TechNewsWorld
Consumers on the Hunt for Quality Tech Support by Jennifer LeClaire

April 6, 2006
Belleville News-Democrat (IL)
Gadget adviser: Be a geek for a day By Eric Gwinn

April 1, 2006
The Wichita Eagle
Gadget adviser: Be a geek for a day By Eric Gwinn

March 28, 2006
PlumChoice Becomes First Nationwide PC Services Provider to Offer Consumers Ability to Choose Their Favorite Technician Every Time

March 23, 2006
Chicago Tribune
Geek for a day; Our tech guru tags along with a Geek Squad agent, visiting a family in trouble. Computer trouble By Eric Gwinn

March 2, 2006
Bedford Minuteman on TownOnline.com
PlumChoice ripe with opportunity

March 1, 2006
Direct Magazine
Online computer repair firm targets the SOHO space

March 1, 2006
C|Net
Need your PC fixed? ...demand for PC support services is booming...

February 26, 2006
Yahoo! News/PCWorld.com
Computer Fact or Fiction?

February 23, 2006
Rocky Mountain News
Ultimate to outsource repairs By Janet Forgrieve

January 15, 2006
Denver Post
Going over to your geek side ADOPTING A FEW SIMPLE RESOLUTIONS COULD HELP YOU AVOID COMPUTER HAVOC By Christine Tatum Denver Post Staff

January 15, 2006
Richmond Times Dispatch - Richmond, VA
Online Diagnosis by Gregory J. Gilligan

January 2, 2006
The Boston Globe (as shown on Boston.com)
Stores hope tech advice will mean fewer returns by Jenn Abelson

December 29, 2005
Duluth News-Tribune
Tech-help firms receive presents, too: customers; HOLIDAYS:People who need help with tech gifts keep the Geek Squad and similar companies busy

December 29, 2005
St. Paul Pioneer Press
Santa's tech helpers reboot holiday cheer by Julio Ojeda-Zapata

December 26, 2005
CBS4 Boston
PlumChoice Has Answers To Your Tech Questions by Ken MacLeod

December 23, 2005
Arkansas Democrat Gazette
Wal-Mart stalks electronics stores

December 15, 2005
The Dallas Morning News
High-power outlet Wal-Mart strategy jolts electronics store rivals by Maria Halkias

December 12, 2005
CMP TechWeb
Circuit City Offers Remote PC Support

December 12, 2005
Information Week
Circuit City Offers Remote PC Support by Antone Gonsalves

Friday, November 18, 2005
Red Orbit
Fixing Computer Glitches by Reid Goldsborough

Tuesday, October 11, 2005
The DC Examiner
PlumChoice cures your PC while you watch (PDF) by David Hughes

Sunday, June 5, 2005
Atlanta Journal-Constitution
Whack attack no longer works with balky gadgets by Marlon Manuel

June, 2005
Entrepreneur Magazine
Entrepreneur's Complete Guide To Software - 2005 Edition

Friday, May 13, 2005
USA Today
Microsoft targets viruses, spyware by Byron Acohido

Sunday, May 8, 2005
St. Petersburg Times
LAPTOP FILE: Traveling with your laptop? by Janet K. Keeler

Monday, April 4, 2005
BusinessWeek Online
Have You Backed Up Your Data Today? by Karen E. Klein

March 2005
Global Traveler
Easy Access by Alexandra Kirkman

Monday, March 28, 2005
Network World
PC SOS? Call PlumChoice by Toni Kistner

Tuesday, March 8, 2005
Small Business Computing/Internet.com
Easy, Online IT Support for SMBs by Lauren Simonds

Tuesday, March 8, 2005
PC World Magazine
PC Support on Call by Laurianne McLaughlin

Monday, January 24, 2005
The Boston Globe
Reach Out and Help Someone. Overwhelmed by viruses, spyware, or sluggish PC performance? These firms will do the work for you. by Hiawatha Bray

Friday, January 7, 2005
The St. Louis Post-Dispatch
Don't just throw away your old computer. by David Sheets

Tuesday, January 4, 2005
The Peoria Journal Star
Company offers remote computer repair service - technicians link up to solve spyware, virus problems. by Steve Tarter

Tuesday, December 28, 2004
The Washington Times
Service repairs PC by remote by Mark Kellner

Monday, December 27, 2004
USA Today
Market to protect consumer PCs seems poised for takeoff. by Byron Acohido and Jon Swartz

Monday, December 27, 2004
USA Today
Computer help can be just a phone call away for many. by Byron Acohido

Monday, December 27, 2004
Barron's Online, Electronic Investor, a Wall Street Journal publication
Gall in the family: PlumChoice rides to the rescue when the visiting relatives wreck your PC. by Theresa W. Carey and Kathy Yakal

Saturday, December 25, 2004
The Sacramento Bee
Call centers bracing for the tech-challenged: As gift digital cameras and laptops get unwrapped, the pleas for help will flow. by Clint Swett

Wednesday, December 1, 2004
Optimize Magazine, an Information Week publication
VOIP Skeptics No More. by Patricia Brown

Tuesday, November 30, 2004
PC World
Quit Making House Calls - Give yourself a break this holiday season--get needy friends and family an online tech support service. by Eric Butterfield

Friday, November 19, 2004
Smallbiztechnology.com
Get Technology Help with NO Hold Times and at a LOW Cost by Ramon Ray

Wednesday, November 17, 2004
The University Star
Online Company Offers Instant Repairs by Chris Robinson, Senior Reporter

Monday, October 25, 2004
Mass High Tech
PlumChoice picks a much-needed help niche with online PC support by Christina Torode

Tuesday, May 25, 2004
Pioneer Press
PC Docs Make House Calls by Julio Ojeda-Zapata

December 24, 2002
The Boston Herald
Who you gonna call?; Try all your tech-support options when that new computer crashes. by Stephanie Schorow